Monday, February 27, 2012

Spa2Go STG-1 Round Complete Spa2Go, 110 Volt

Spa2Go Portable Hot Tub

Product Features

Size: Spa-2-Go
  • Easy, no-tools setup  - anyone can assemble the spa in less than 20 minutes
  • No special wiring or plumbing needed
  • Thermostatically controlled heater with freeze protection
  • Solid state, energy efficient equipment pack?new larger 1000W heater
  • Measures 69 x 106 x 20 inches (WxHxD); 65.8 pounds
Spa2Go Portable Hot Tub
Upside: The Spa is bigger than I expected. Generally comfortable, very easy to set up (once you figure out the instructions) and as portable as promoted. Once the spa reaches top temp 105 degrees on the indicator and you turn on the blower. You get a spa experience that is as pretty impressive. The water agitation is vigorous and well distributed around the spa.

The down side: The spa has no hot water jets. It uses a blower to churn the water. The problem is the blower churns and cools the water in the process. So after 15 minutes the spa has lost between 3 and 4 degrees. By the time you go through two of the automatic 15 minute cycles you drop from 105 to about 100 degrees. If you stay in for 45 minutes the spa will cool to about 97-98 degrees and will take 3-4 hours to return to 105.

If all you want is a quick 15-30 minute experience you'll probably be quite satisfied. If you like long spas sittings or have a number of family members who want to take turns. This rig will not do the trick.

Other issues: The heating pump runs so quitely you can't tell it's on. (very nice) But the blower is loud and sounds like a vacuum. The sound of the bubbles sort of masks the blower but if you're sensitive to sound it can be distracting. I found some other reviews on the Spa2go and about half of the people complained about the pump and the blower failing. I've had mine a month so far running everyday 24/7 and so far no problems with either. The reviews also said that getting customer service or replacement parts is difficult. One person reported waiting three months and still no part. I'm hoping I don't have to deal with this. There also seems to be a few degree discrency between the actual water temp and the indicated temp... About 2 degress less by my thermometer. but I need to get another one to confirm this. Also, the material used in the cover doesn't seem to be as thick as the material in the body. Mine sprung two holes on the first day and had to be patched. I now am very carful where I lay the cover.

Bottom line.. All things considered I would still make this purchase because the price is at least a third of the cost of a typical portable spa. If you think of this purchase as disposable or a stepping stone to a better'll probably not be disappointed. So not great but for $799 good enough.

Biggest disappointment was with how Amazon fulfilled the order.. Was supposed to ship overnight. Took over a week and at least 15 calls to customer service reps in the Philippines who had no ability to contact the warehouse and find our why the product has not shipped. after One lost shipment and many frustrating calls and emails It finally made it into the UPS system for shipment... Most surprising was that I was told that if I cancel the order it would take up to 5 days to get the $799 credited back to my card.. So my "overnight" purchase turned out to be a week in Amazon customer service hell. Stresses me out just thinking about it.. think I'll head to the spa after this. 
Spa2Go Portable Hot Tub